When will my order ship?
We strive to ship your order as quickly as possible. Depending on the time of day you place your order, it may take up to 2 business days to assemble, package, and ship your order. Shipping and arrival may be affected by observed holidays or carrier peak periods.
Once your package is shipped, you’ll be emailed a tracking number. Tracking numbers may take up to 24 hours to appear on the carrier’s site while the package is delivered to their shipping facilities.
Can I change my order once it has been submitted?
Our goal is to ship your order as quickly as possible. So once you hit submit, most orders cannot be changed.
If there was an issue with your order, please contact us first! We are dedicated to help resolve the problem. We do not accept returns, exchanges or refunds on any of the custom-made products that are sold - *Unless the issue is a result of an error in our production or damaged upon arrival. For more detailed information please check our RETURN & EXCHANGES page here.